Scottish Public Services Ombudsman Act 2002
Scottish Public Services Ombudsman Act 2002 (2002 asp 11)
- Scottish Public Services Ombudsman Act 2002 (2002 asp 11)
- The Scottish Public Services Ombudsman
- 1 The Scottish Public Services Ombudsman
- Investigations by the Ombudsman
- 2 Power of investigation
- 3 Persons liable to investigation
- 4 Persons liable to investigation: supplementary
- 5 Matters which may be investigated
- 6 Application of section 5 to certain tribunals
- 6A Matters which may be investigated: healthcare whistleblowing
- 6B Further provision in relation to healthcare whistleblowing
- 7 Matters which may be investigated: restrictions
- 8 Excluded matters
- 9 Complaints: who may complain
- 10 Complaints: time limits and procedure
- 11 Decisions not to investigate or to discontinue investigations
- 12 Investigation procedure
- 13 Evidence
- 14 Obstruction and contempt
- 15 Reports on investigations
- 16 Special reports
- Listed authorities: complaints handling procedures
- 16A Statement of principles
- 16B Model complaints handling procedures
- 16BA Model complaints handling procedure: healthcare whistleblowing
- 16C Model complaints handling procedures: specification of listed authorities
- 16D Declarations of non-compliance
- 16E Submission of description of complaints handling procedure: general
- 16F Complaints handling procedures: application of other enactments
- Complaints handling procedures: promotion of best practice etc.
- 16G Complaints handling procedures: promotion of best practice etc.
- Other functions of the Ombudsman
- 16H Reviews under the Welfare Funds (Scotland) Act 2015
- Miscellaneous and general
- 17 Annual reports etc.
- 17A Strategic plans
- 18 Protection from actions for defamation
- 19 Confidentiality of information
- 20 Disclosure of information by the Ombudsman
- 21 Consultation and co-operation with other Commissioners and Ombudsmen
- 22 Information about right to make complaint
- Supplementary
- 23 Interpretation
- 24 Orders in Council: general
- 25 Modification of enactments
- 26 Consequential, transitional, transitory and saving provision
- 27 Commencement, revocation and short title
- SCHEDULE 1 The Scottish Public Services Ombudsman
- Disqualification
- Status
- Validity of actings
- Term of office and tenure
- Vacancy in office of Ombudsman
- Vacancy in office of deputy Ombudsman
- Remuneration
- Pensions etc.
- Staff
- Advisers and other services
- Delegation
- General powers
- Location of office
- Sharing of premises, staff, services and other resources
- Charges for services
- Budget
- Financial provision
- Accountable officer
- Accounts and audit
- SCHEDULE 2 Listed authorities
- Part 1 Entries not amendable by Order in Council
- Scottish Parliament and Scottish Administration
- Health service
- Local government etc.
- Housing
- Prisons
- Crown Estate
- Part 2 Entries amendable by Order in Council
- Scottish public authorities
- Cross-border public authorities
- Other bodies
- Part 3 Other entries amendable by Order in Council
- Further and Higher Education
- SCHEDULE 3 Specified tribunals for the purposes of sections 6 and 7
- SCHEDULE 4 Matters which the Ombudsman must not investigate
- SCHEDULE 5 Disclosure of information by the Ombudsman
- SCHEDULE 6 Modification of enactments
- Local Government (Scotland) Act 1975 (c.30)
- Local Government (Scotland) Act 1978 (c.4)
- Local Government Act 1978 (c.39)
- Local Government, Planning and Land Act 1980 (c.65)
- Local Government (Miscellaneous Provisions) (Scotland) Act 1981 (c.23)
- Mental Health (Scotland) Act 1984 (c.36)
- Hospital Complaints Procedure Act 1985 (c.42)
- Law Reform (Miscellaneous Provisions) (Scotland) Act 1985 (c.73)
- Legal Aid (Scotland) Act 1986 (c.47)
- Local Government Act 1988 (c.9)
- Housing (Scotland) Act 1988 (c.43)
- Official Secrets Act 1989 (c.6)
- Local Government and Housing Act 1989 (c.42)
- Health Service Commissioners Act 1993 (c.46)
- Local Government etc. (Scotland) Act 1994 (c.39)
- Children (Scotland) Act 1995 (c.36)
- Town and Country Planning (Scotland) Act 1997 (c.8)
- Planning (Listed Buildings and Conservation Areas) (Scotland) Act 1997 (c.9)
- Planning (Hazardous Substances) (Scotland) Act 1997 (c.10)
- Scottish Legal Services Ombudsman and Commissioner for Local Administration in Scotland Act 1997 (c.35)
- Ethical Standards in Public Life etc. (Scotland) Act 2000 (asp 7)
- National Parks (Scotland) Act 2000 (asp 10)
- Freedom of Information Act 2000 (c.36)
- Regulation of Care (Scotland) Act 2001 (asp 8)
- SCHEDULE 7 Transfer of staff, property and liabilities and undetermined complaints
- Interpretation
- Transfer of staff of existing Commissioners and Scottish Homes
- Transfer of property etc. of existing Commissioners and Scottish Homes
- Transfer of undetermined statutory complaints
- Transfer of undetermined housing complaints
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